I'm wondering if someone can help me. I have a property in Italy but don't visit often. I paid all bills by direct debit, but forgot to add funds for a while. My electricity has been cut off how can I get it switched back on.
Thank you Dreamgirl,I have now managed to register with ENEL, but I need to find out the situation with the bills. Today i 'spoke' with customer services with 'online chat', the first person gave me a number to call which i tried and found it to be unobtainable (think he was fobbing me off). The second operator was more helpful and gave me an email address to use. So, I sent an email outlineing the problem and now the email has been returned! I just want to send them an email. Do you have access to one?Thank youÂ
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Thanks for the quick response Dreamgirl. The address you gave is the one Ive been using today. It's just so frustrating at the moment...Kind regards
Thank you Dreamgirl,I have now managed to register with ENEL, but I need to find out the situation with the bills. Today i 'spoke' with customer services with 'online chat', the first person gave me a number to call which i tried and found it to be unobtainable (think he was fobbing me off). The second operator was more helpful and gave me an email address to use. So, I sent an email outlineing the problem and now the email has been returned! I just want to send them an email. Do you have access to one?Thank youÂ