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I think things may have changed, but I know not what !! I DO know that UK channels are available at 28.2E at this time...I am watching as we 'type'........in future I don't know ! I'll be interested to see how this conversation progresses! S

Do a full rescan  on the receiver

I don't use satellite, but many friends do, and they are now finding that any old Sky box (or FTA UK decoder) is bringing in all the BBC and ITV stuff (including red button) without any Sky subscription or card inserted. (This is in Umbria, on 80cm dishes - somebody in Abruzzo is doing this on a much bigger dish, though he could probaby do it on a smaller one. It seems the signal from Astra 1N is much less tightly footprinted for the FTA channels than it was when it was on some other Astra satellites.) This is probably not a permanent situation - it's something to do with Astra 1N (I think) and the coordinates which Sprostoni has mentioned sound good to me. 

Thanks to everyone for your help so far. This is a bit of a struggle for us because the chap who installed our dish also tuned in the decoder and we don't have instructions, PIN codes etc! Also, what satellite should we actually be aiming for now?. At the moment it shows some channels as Astra and some others as Hotbird. Is there a better decoder than GESER?. Might invest in a new one if necessary. As you can tell, we are not very expert in any of this so all help is very welcome. Thanks again

You may be able to find the manual on their website, or possibly email them.

I have a home in France and can get everything as UK but you should not be able to get it even in North Italy with anything under a 100cm dish. I can't imagine it will last very long. I have an ordinary, non Sky receiver with an 80cm dish and find that I get the normal chennels from 28E but also quite a number of programmes from hotbird also. Very strange.