Enel

Etna Mary Image
07/28/2010 - 13:49

I have been trying to set up direct debit payments for my gas and electricity bills with Enel for 18 months. And i hit a brick wall every time I try, or rather I don't get a reply, I am told at the local Enel shop that the DDs are registered on the system, my Banco di Sicilia account is ready for the collections and yet nothing happens. Curiously I did get a refund from the gas paid directly into my account. I am sure I am not the only one to experience these problems - any tips for a solution? Thanks

Location

Comment

I had this problem with conscoop when I first came. I can only suggest you cancel whatever was set up and do it all again from the beginning - a hassle, I know. Or change your bank - another hassle. At least you can pay enel bills via Lottomatica, at the tobacconist's, so if you don't have a dd, you don't have to wait in the post office. 聽Sorry I can't be of more help. Pat