Does anyone have an e-mail address for

There is a previous post here looking for an ENEL email address. Best of luck finding one as I think they are oblivious of any such concept of using email. I had a good look last time it was posted and found nothing. I’ve answered in detail on a previous post regards difficulty getting access to their on-line site and linking your “Numero cliente” (9 digit with no spaces…. ). Have a look at it and come back with details of what page you are on and what error you are getting.

Make sure you are on the right site. The account will be with ENEL Servizio Elettirco or ENEL Energia- They are two completely different companies and do not share information.

Thanks we are with ENEL Energia for both gas & electricity.

If I've found the , then they are quoting this "Per migliorare la qualità del servizio offerto, i nostri servizi online sono in corso di aggiornamento." at login, so obviously have problems. Not the same people we have, but I suspect the same rubbish IT! I would suggest you wait and see what "fixes" they are making this weekend, but don't hold your breath. I've said it before and will say it again, it's little wonder this country is in such a mess with such poor systems. I do however believe they are trying to improve and have, albeit by only a miniscule amount - good luck!

Thanks will have another look. We are travelling there tomorrow so will try another visit to enel punto office & see if that gets us any further forward

We visited the local ENEL office, with my mangled �� and someone there who spoke basic English, we managed to obtain 3 gas bills, a new client number and log on to the website. Hopefully we will now get bills by email and be able to either print ourselves to pay at Poste ��e or even on line. Waiting to see what happens with next bill!